Structure of the Occupational Safety, Health and Environment Committee

The Company strictly adheres to the law by appointing 1) an area-level Committee of Occupational Safety, Health and Working Environment that focuses on employee participation by electing representatives from employers and employees on a proportionate basis as required by law, and hosting monthly meetings. Beyond stipulation by the law, the Company has implemented Occupational Safety, Health and Environmental Management across all operational areas of the Company. Secondly, the Company has appointed 2) a function-level Sub Committee of Occupational Safety, Health and Working Environment that is elected every 2 years and has the responsibility of assessing issues from the area-level Committee of Occupational Safety, Health and Working Environment and budget approvals. Thirdly, the function-level Sub Committee of Occupational Safety, Health and Working Environment is under the supervision of 3) the Occupational Safety, Health and Environment Committee that is responsible for relaying the policy to each operation function and aligning the same standard with employees at every level within the organization, including contractors and suppliers across the Company’s supply chain.

Furthermore, the Company uses the evaluation of the risks toward Safety, Occupational Health and Working Environment to improve operation processes, work areas, and employee training as well as equipment in 7-Eleven stores.

Elevate the Level of Occupational Health, Create a Safe Workplace

The Company prioritizes respecting occupational health, safety, and environmental aspects in the workplace, and safety during employees’ work time, including contractors who come to work in the company’s area. by establishing policies on safety, occupational health, and the environment in workplace, including managing and ensuring safe working conditions according to international standards to the law and aims to become an accident-free organization by 2030. Additionally, the Company has set up a committee for safety, occupational health, and workplace environment policies within the marketing and distribution business group. The Company set policies, operational guidelines, and plans to develop occupational health and safety systems, a committee has been established to evaluate the effectiveness of safety, occupational health, and environmental management, in collaboration with the Charoen Pokphand Group, to establish a committee for preventing severe accidents and minimizing potential impacts. Other activities include organizing a workshop seminar for the Occupational Safety, Health, and Environment Committee annually, as well as raising the level of management to the international level. The objective is to create a positive impact on the environment both inside and outside the organization. The Company ensures that employees work in safe working conditions.

OHS risk and hazard assessments to identify what could cause harm in the workplace

Risk Assessment Process

The Occupational Safety, Health and Environment Committee assigned executives at a department level or equivalent in each area to assess the risks to identify activities/area/work characteristics, such as driving a motor vehicle/motorcycle, chemicals, light, sound, by considering the work involved. Work from offsite areas that are at risk, including work related to contractors and including a review of risks in case of changes in control of raw materials / activities / processes / new products / flowcharts of workflow. There is also the case of new laws / complaints / accidents and risk reduction considerations once a year by assessing risks in both routine and normal situations; and irregular working situations that occur from time to time, along with assessing the risk of behavior affecting work activities, as well as identifying hazards and assessing the significance of the nature of safety problems under the 7 categories, consisting of 1) Environment 2) Machinery, tools, equipment 3) Materials / raw materials 4) Actions or behaviors (human behavior) 5) working conditions 6) Employees 7) Social Factors.

Then the organization jointly assesses the risks by using the criteria of 1) assessing the likelihood of loss from hazard 2) assessing the severity of the loss from hazard, and registering a risk to further prioritize and determine risk control measures.

Prioritization and integration of action plans with quantified targets to address those risks

Those who are responsible for each area must prioritize risks to determine risk management measures and propose for approval from the Occupational Safety, Health and Environment Committee.

In addition, they must assign it to relevant people to prepare a project action plan and to set project objectives,  quantitative goals and responsible persons, and propose the Safety, Occupational Health and Work Environment Committee for consideration and approval of projects and plans. Read more about the project at —> Sustainability Report 2023 (Page. 157-165)

Project example, objectives, and goals

Project example, objectives, and goals

In addition, the Company provides opportunities for employees to report accidents and high-risk activities that occur through various channels. The Company also establishes procedures for investigating accidents. The Accident Investigation Committee is responsible for investigating, analyzing the accident, and determining appropriate solutions. From the safety risk assessment of employees and contractors, 5 high-risk activities were found, consisting of rider delivery, works by freight contractors, works by the repair contractor, forklift driving, and machinery-related works. In 2023, there were fatal accidents from 2 high-risk activities. Including the work of freight contractor works and rider delivery. The results of the investigation can be summarized as follows:

Occupational health and safety system development plan 2023

The Company develops occupational health and safety management in employees’ work areas, extending to contractors under the company’s supervision regularly. Additionally, guidelines are established to consider selecting areas ready for certification application, inspections by third-party auditors, and readiness before actual inspections, including conducting annual surveillance audits to maintain system standards. In 2023, the company obtained standard certification ISO45001:2018 covering a total of 21 areas, with 16 areas for re-certification and received additional certification in 5 areas, namely Chonburi Regional Distribution Center (RDC), Chonburi Temperature Controlled Distribution Center (CDC),Nakhon Sawan Regional Distribution Center (RDC),Nakhon Sawan Temperature Controlled Distribution Center (CDC),Nakhon Ratchasima Temperature Controlled Distribution Center (CDC). As a result, the Company’s target areas, of the company has been certified to cover 80% and there is a plan to expand in 2024, totaling 2 areas, namely Phuket Temperature Controlled Distribution Center (CDC) and ALL Complex Distribution Center

Occupational Health and Safety Management Standard Upgrade Plan Occupational Health and Safety (OHS) to the international standard ISO 45001: 2018

Assess and monitor by Independent external verification of health, safety and well-being

SCA Evaluation Plan for Product Distribution Department in 2023

Policy, Goal, and Safety and Risk Assessment

The Company establishes policies for safety, occupational health, and environmental conditions in the workplace, along with setting targets towards conducting business with reduced numbers and rates of work-related fatalities and injuries of employees and all subcontractors. The Lost Time Injury Rate (LTIFR) is aimed to decrease by 40% and reach zero by the year 2030. The Company has conducted a risk assessment in 4 main steps by identifying areas that may cause hazards in the workplace, namely 1) Identify activities, areas, and nature of work, 2) Identify hazards, 3) Assess risks and 4) Prepare a risk registry. This includes prioritizing and integrating action plans with quantitative goals to determine risk management measures. The information was ready to be submitted to the Committee on Safety, Occupational Health, and Environment to consider and approve the project and implementation of monthly and annual plans. The Company also facilitates a channel of communication for employees to report accidents that occurred or have high risks of occurring. The objective is to reduce, control, and prevent any accidents that may occur.

Integration of actions to prepare for and respond to emergency situations

The Company has integrated operations to prepare and respond to emergency situations.

An Example of the Operation

An Example of an Annual Emergency Plan Practice Schedule

The Company has an integrated workflow to prepare for and respond to emergency situations, as well as operated with works related to safety, occupational health, and environmental conditions in the workplace, while also promoting a good quality of life for employees within the organization through three main programs, as follows:

Procedures to investigate work-related injuries, ill health, diseases and incidents

The investigation for work-related injuries

Work-related Injury Examination for the Rider Group

OHS training provided to employees and/or other relevant parties to raise awareness and reduce operational health & safety incidents

The Company gives great importance to knowledge development, employees’ performance, and raising awareness and communicating necessary information to stakeholders, including analyzing the need for training and conducting training, as well as offering knowledge sharing sessions and courses relevant to tasks at hands for employees to be able to perform tasks well and safe in risky operations. Examples of various relevant projects are as follows:

Safety Committee Workshop Project. The goal is the path to zero accidents

Safety and Environmental Management System Training Program for Personnel Development

Training program to increase safe driving skills for 7-Eleven store staff

The program in raising awareness, changing safety behaviors for distribution center employees and transport contractors (Kiken Yochi Training : KYT)

Training program for driving license test for PT vehicles and forklift vehicles, the coursework involves theory and practice for drivers

The program in construction contractor training on safety standards before working in 7-Eleven stores and distribution center areas and CP RAM factory area

Transport Contractor Training Program:  Professional Truck Driving Course

OHS criteria introduced in procurement and contractual requirements

The company focuses on procurement and hiring that may affect occupational health and safety. The Procurement Unit, that is involved with occupational health and safety, has established standards and guidelines for the procurement related to occupational health and safety for transport contractors, contractors, and external service providers. The tasks include preliminary qualifications of the safety-related contractor in a document that defines the scope and details of the mission the Company wants the contractor to perform, and other responsibilities related to the mission (Terms of Reference: TOR), as well as including the requirement of compliance with safety regulations and occupational health and work environment as one of the assessment/selection criteria for contractors, suppliers, and external service providers. This is to ensure that the procurement process is consistent with the law, risk aspects, the policies and measures to control risks related requirements, including occupational health and safety management system requirements.